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About this page 
This page is an active list of known product or service issues affecting Keap users. Not all issues are necessarily posted here, but we'll do our best effort to update this page in a timely manner.
How to use
Click the title of a known issue to read more details including workarounds if they exist.
Contact us
If you have an urgent problem that is not documented here, please call us at 1-866-800-0004 or chat online with our support team. For non-urgent questions, please submit a case online via the Help menu in your app.
Priority
Priority is used to estimate resolution time:
| Priority | SLA | |
|---|---|---|
| Critical | ASAP | |
| Urgent | 3 days | |
| High | 3 weeks | |
| Medium | 6 weeks | |
| Low | 8 weeks |